Shipping policy

Shipping Policy

Last Updated: [Date]

Thank you for shopping with Skinzy. We are committed to delivering your skincare and makeup products safely and efficiently.

Order Processing

Orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or peak seasons, processing times may be slightly longer.

Shipping Areas

Skinzy currently ships throughout Pakistan. Delivery availability may vary depending on the courier service and destination.

Delivery Time

Estimated delivery times are:

Major cities: 2–5 business days
Other areas: 3–7 business days

Delivery times are estimates only and may vary due to weather conditions, courier delays, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order value.

Any free shipping promotions will be clearly displayed on our website and may be subject to minimum order requirements.

Order Tracking

Once your order has been shipped, you may receive a tracking number via email, SMS, or WhatsApp, depending on the information provided during checkout.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations within Pakistan.

Customers selecting COD must ensure that someone is available to receive and pay for the order at the delivery address.

Repeated refusal of COD orders may result in restrictions on future purchases.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Skinzy is not responsible for delays, losses, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.

Delayed or Lost Shipments

If your order is significantly delayed or appears lost, please contact our customer support team. We will work with the courier service to investigate the issue and provide updates.